TESTIMONIAL
Don Neault,
VP Cisco Advanced Services
Cisco Global Enterprise Theatre
I worked with George over a number of years while the VP of Services at Cisco running some of the largest managed service contracts for our Global Enterprise accounts headquartered in the US, Europe and Asia.
During that time, we sought his assistance in developing a deeper understanding between the needs and expectations of our clients, the services we delivered to them and the solutions they had acquired from us.
George’s insight into both the problem set and the needs of the client shaped our direction in moving our service from one of reporting and connecting to the Customer to one of delivering insight based upon the business impact and outcomes we could achieve together.
Throughout the evolution of our approach, leveraging George’s insight and experience of applying digital technologies, we were able to transform data sets into information and demonstrate how that information was connected to the business outcomes the Customer cares about.
We were able to evidence to the Customer both how certain actions will reduce operating costs and complexity and how these same actions will reduce the potential for outage and lost revenue in our Customer’s businesses.
George, having your leadership and experience, coupled with your experience of applying the right digital technologies, added tremendously to our credibility and the value of our services to the Customer. This ensured we minimized contract churn and retained contract value at renewal…and for this, I will be forever thankful.
Alexa Young, CA
“Testimonials provide a sense of what it's like to work with you or use your products. Change the text and add your own."
Morgan James, NY
"A great testimonial can boost your brand’s image. Click to edit and add your own."
Lisa Driver, MI
“Have customers review you and share what they had to say. Click to edit and add their testimonial.”